Why join?
- Independent dispute resolution for your clients.
- Brand credibility and transparency.
- Access to education & best practices.
- Use of IIRA seal on marketing materials.
- Priority inclusion in our broker directory.
+18%
Avg. conversion lift after adding IIRA badge*
7 days
Median dispute resolution time
92%
Client satisfaction with EDR outcomes
*Internal survey across participating brokers over last 12 months.
Eligibility checklist
Required documents
- Certificate of incorporation & registry extract
- Compliance policy (AML/CFT, KYC)
- Client agreements & product disclosure
- Dispute handling / complaint policy
- Audited financial statements (latest year)
How membership works
Submit company profile, licenses, and contacts.
IIRA reviews documentation and policies.
Sign EDR cooperation and listing terms.
Get listed, receive badge kit, and onboard.
Membership dues
Fees vary by scale and jurisdiction. Final terms shared after review.
Quick ROI estimate
Model potential savings from fewer escalations and faster resolutions.
Badge & integration kit
Members receive SVG/PNG seals, usage guidelines, and verification link parameters.
- Copy-paste HTML snippet with member ID
- Dark/light variants and RTL ready
- Verification endpoint for client trust checks
Broker FAQ
Is IIRA a regulator or an ombudsman?
IIRA provides external dispute resolution (EDR) and compliance oversight functions. We work alongside national regulators and industry standards.
What does cooperation entail during a dispute?
Timely evidence sharing, clear communication, and adherence to the EDR timeline. Typical turnaround is 7 days for initial review.
Can I use the badge before approval?
No. Badge access is granted only after onboarding. Any misuse may result in a warning or listing removal.
